Yankees on YES System Requirements

1. Customer Support
2. Yankees on YES Recommended Profiles
3. Flash Player Requirements
4. HD Quality Picture
5. Download Center

1. Customer Support

If you have any questions regarding your subscription, please call Customer Support at 866.446.8254 or e-mail us at yankeesonyes@yankees.mlb.com.

2. Recommended Profiles

To watch Yankees on YES video you need Adobe Flash Player 9.0.115 (or above) installed on your computer. See Section 3. Flash Player Requirements for more information. Some features may be limited or unavailable if you are running a configuration other than that specified below. Note: If your computer is more than approximately three (3) years old, then you may experience technical difficulties when attempting to use Yankees on YES.

Internet Connection:
A high speed broadband Internet Connection (Cable, DSL, T1) is required to stream MLB.TV content.

AOL Users:
AOL Version 9 is supported. However, please note that running the AOL environment may consume a substantial amount of the computer's memory and processor, thereby potentially disrupting performance. MLB.com does not support AOL versions earlier than Version 9.

64-Bit Versions of Windows:
Adobe Flash Player is not yet compatible with 64-bit Internet browsers. 64-bit versions of Windows have both a 64-bit and 32-bit browser installed. You will need to install Flash Player in the 32-bit browser and use that browser for MLB.TV and Gameday Audio.

Other General Settings:

• JavaScript turned ON - This is the standard setting for all browsers. The site will not work if JavaScript is turned off.
• Cookies enabled - This is the standard setting for all browsers. If cookies are disabled, you may encounter login errors and experience difficulties viewing certain content.
• Pop-up and Ad Blockers Disabled - Some applications, such as the MLB.TV Media Player and MLB.com Gameday Audio, are launched in a separate pop-up window. You may not be able to launch these applications properly if you have a Pop-up or Ad Blocker enabled.

3. Flash Player Requirements

The Yankees on YES Media Player is built on Adobe Flash Player and requires Flash Player 9.0.115 or higher to function. The Yankees on YES Media Player will operate with Flash Player 9.0.115; Flash Player 10, however, is required for better performance. For Adobe Flash Player 10 System Requirements, please click here.

4. HD Quality Picture

You may receive an HD quality picture if the source feed is distributed in HD, you are a Yankees on YES subscriber and have installed NexDef and Adobe Flash Player 9.0.115 or higher and have an Internet connection with consistent bandwidth of at least 3 Mbps. If you do not have this amount of bandwidth, we recommend choosing one of our lower quality HD streams (1.2M, 1.8M, 2.2M). If you are unsure what the bandwidth of your Internet connection is, you can check with a bandwidth test.

5. Download Center

The following recommended browser and plug-in downloads are available at no cost.

Use of this Website signifies your agreement to the Terms of Use and Privacy Policy (updated 3/28/2012).